Phone: (419) 288-2773, Extension #3
Hours of Operation:
1st through 10th of the Month
Monday through Friday 8:30am – 5:00pm
11th through End of the Month
Monday through Friday 8:30am – 1:30pm
General Utility Information
The Board of Public Affairs
The Board of Public Affairs hold a meeting the 1st and 3rd Monday of each month, for any utility issue you would like to discuss. The board has the FINAL say in all payment issues. Please come to a meeting if you have a concern on paying your bill.
Utility Bills are sent out the 1st of the month and due by the 10th. After the 10th of the month, they are considered delinquent and a 10% penalty will be added to the bill.
How to Pay Your Utility Bill
1. Mail your payment and stub. (must be postmarked before the 10th to avoid penalty)
2. Place your bill stub and payment in an envelope and drop it off in the yellow payment box located on the north side of Town Hall in the driveway.
3. Pay the Utility Clerk during normal business hours.
4. Credit card payments: Accepting American Express, Discover, MasterCard and Visa. Customer absorbs all credit card fees in addition to utility payment. Go to www.govpaynow.com.
Request for Utility Service
To request new utility service (water or electricity), you can either stop in to Town Hall and fill out a “Request for Utility Service” form, or print off the form online (see “Forms”). Note – there is a $20.00 non-refundable service charge for each meter read for new service.
Disconnection of Services / Final Utility Read
If services are terminated, the total remaining balance and the reconnect fee on the account must be paid in full before services are restored.
Customers who have their services terminated two (2) times in (12) twelve consecutive months will have their account placed on a month-by-month basis, meaning the bill must be paid in full each month for 12 consecutive months. Accounts not paid by the 10th will receive a termination notice with payment due no later than the 20th of the month or the next business day following the 20th of the month or services will be shut off. The account will remain in the month-by-month status until it is paid on time for 12 consecutive months.
Only cash or money order will be accepted as payment for accounts on the month-by-month status.
Rental Property owners will be sent a copy of termination notices.
Non-Sufficient Fund Fees
There will be a $20.00 fee for all NSF checks.
No two-party checks will be accepted.
No post dated checks will be accepted.
If two NSF checks are written in 12 consecutive months, bill will need to be paid by CASH or MONEY ORDER.
Please note: Customers who fail to sign out when moving out will continue to be responsible for all utilities. Final read paperwork is located in the utilities office in Town Hall, and must be signed.